What is Adopt?
Adopt prepares the people who must use an implemented solution.
A successful launch does not automatically create successful use. Adoption ensures that staff understand what has changed, why it has changed, how the new system or process works, and what is expected within their individual roles.
Adopt Scenarios
- Your organization implemented a new system, but employees continue using the old spreadsheets, workarounds, or previous processes.
- A new solution affects multiple roles or departments and staff need practical training based on how they will actually use it.
- Leadership has invested in a new process or platform and wants employees trained before confusion, inconsistent use, or resistance begins affecting operations.
The Adopt Solution
Adopt includes customized staff training based on the implemented solution and your organization’s actual workflows.
All documentation and instructional materials are prepared before training begins, allowing staff to learn from completed resources rather than waiting for documentation after launch.
Training includes demonstrations, role-specific instruction, guided practice, questions, and supporting documentation for continued use after the engagement.
